FITTA ("we") respects your privacy. This Policy explains what personal data we collect in the FITTA app, on the fitta.fit website and in related services (the "Services"), why we collect it, who we share it with, how long we keep it and how you can control, export or delete your information.
By using the Services, you confirm that you have read this Policy and the Terms of Use. When a feature depends on your consent (for example, health data or photo analysis), we ask inside the app before using the data, and you can withdraw it at any time.
1. Data we collect
Account and profile: name, email, username, photo, date of birth, gender, height, weight, goals and preferences. If you sign in with Apple, Google or Strava, we receive the account identifier from the provider and, when you authorize it, your name and email (with Sign in with Apple, this may be a relay email).
Workouts, running and activity: routines, sets, loads, sessions, personal records and — when you record a run — the GPS route, distance, pace and time.
Nutrition: meals, foods, portions, water, supplements, meal plans and the meal photos or descriptions you submit.
Body and health: body measurements, progress photos, Body Scan results (body composition estimates calculated on your device from the photos you take), sleep, heart rate, steps and workouts you choose to import from Apple Health, Health Connect, Strava or Garmin.
Content and community: posts, comments, stories, live streams, clubs, reactions, followers and messages. Direct messages are end-to-end encrypted: our servers store only the encrypted content.
Documents you upload: diets and workout routines as a PDF or photo, used to build your plan.
Technical data: device model, operating system, app version, language, time zone, IP address, app identifiers for notifications, error logs and app usage events.
Payments: the FITTA PRO subscription is billed through the App Store or Google Play. We do not receive your card details — only the subscription status.
2. Device permissions
Camera: meal photos, Body Scan, gym check-ins, photos and videos for posts and stories, Stories Live and importing routines and diets by photo.
Photos: choosing images and videos for posts, stories, chat, profile picture and imports, and saving progress cards.
Microphone: Stories Live, videos and audio messages.
Location: recording the route of your runs (including with the screen off, only during a run you started) and showing nearby gyms and clubs. We do not track your location outside these features.
Apple Health / Health Connect: reading the data you authorize (workouts, steps, sleep, heart rate, weight) and saving your workouts. You choose the data types in the system permissions.
Notifications: reminders, achievements and community activity. You choose the channels in Settings → Notifications.
Every permission is optional: denying one only disables the corresponding feature.
3. How we use data
To provide the Services: logging workouts, meals and progress; calculating goals, streaks and achievements; generating plans, recipes, substitutions and FITTA Coach answers; syncing integrations; showing the feed and the community.
For safety: preventing fraud, spam and abuse, and moderating content (including automatic filters for inappropriate images before publication).
To improve the app: measuring usage in aggregate, fixing errors and understanding which features work.
To communicate: account notices, changes to the Terms and, if you allow it, news.
We do not sell your personal data. We do not use health data (including data from Apple Health) for advertising, marketing or profiling, and we do not share it with data brokers.
4. Processing with technology partners (FITTA plans and analyses)
Some features — analysis of meal photos and descriptions, reading uploaded diets and routines, FITTA Coach, and generation of plans, recipes and substitutions — are processed by FITTA with contracted technology partners that operate artificial intelligence models.
We send these partners only what is needed for the requested feature (for example, the meal photo or your question to the Coach with the context of your plan), and only after your explicit consent inside the app. The partners process the data solely to generate the response and may not use it for other purposes.
You can withdraw these consents at any time in Settings → Privacy. Without them, these features become unavailable and the rest of the app keeps working.
5. Who we share with
Other users: what you publish is visible according to your privacy settings (public or private profile, who can see your progress).
Service providers, under contract and only to operate the Services: cloud hosting and database; file storage; email and notification delivery; live streaming (Agora); subscription management (RevenueCat and Superwall, with the App Store and Google Play); error monitoring (Sentry); app usage analytics (PostHog); AI model providers for the features in section 4; and the integrations you connect (Apple Health, Health Connect, Strava, Garmin).
Legal obligation: when required by law or court order, or to protect rights, user safety and the platform.
6. Health data
Data from Apple Health and Health Connect only enters FITTA if you authorize it, and is used solely to show your progress and personalize workouts and goals. It is not used for advertising, is not sold and is not stored in iCloud.
FITTA does not provide diagnoses. Calories, body composition, goals and recovery scores are estimates and do not replace guidance from a doctor, nutritionist or fitness professional.
7. Retention and deletion
We keep your data for as long as your account exists. Documents uploaded for import (diets and routines) are deleted within 1 day after processing.
You can delete your account at any time in the app, under Profile → Settings → Account → Delete account. Deletion is immediate and erases from our server your profile, workouts, nutrition, health data, photos, posts, stories, messages and files.
Deleting your account does not cancel a subscription purchased through the App Store or Google Play: cancel it in the store's subscription settings.
8. Your rights (LGPD and other laws)
You can confirm whether we process your data, access it, correct it, export it, request deletion, withdraw consents and object to processing. Most of this is available in Settings → Privacy and Settings → Account.
For any privacy request or question, write to suporte@fitta.fit. We respond within 15 days.
9. Children
FITTA is not intended for anyone under 18. If we learn that an account belongs to a minor, it will be closed.
10. Security
We use encrypted connections (HTTPS), end-to-end encryption for direct messages, private storage for sensitive photos (such as Body Scan and progress photos) and access controls on our systems. No system is 100% secure; if an incident affects you, we will let you know.
11. Changes
We may update this Policy. Material changes will be announced in the app or by email, with the updated date at the top of this page.